PRABHASH BHATNAGAR

Today’s traveller is very well-informed, and an hotelier should never make the mistake of underestimating them. Not only does the traveller check rates of various hotels in a particular…

Think of customer retention like a beautiful garden. Fail to water and fertilize the flowers and veggies in your garden, and you’ll soon find the only way to keep…

The backbone of any hotel is their Front Desk, this is the nerve centre that provides and manages information for the whole hotel and can ensure either a smooth running…

Your property might have a top-tier concierge service, freshly pressed linens and an ocean view, but it can’t sell itself. Guests need to be able to visualize themselves enjoying…

Many hoteliers’ dreams have been to enjoy the benefits of group bookings without all the hindrances associated with them. Don’t get me wrong, group bookings are very beneficial and…

Most hoteliers are continuously checking out the smartest and best practices to operate their hotel in the most efficient manner. They look for methods and systems that help them utilize…

We’ve all heard of pub crawls or restaurant crawls happening in Bangalore, and now this year we have something known as the startup crawl. The startup crawl would be…

What does Asia’s largest vacation rental company look for when they want to provide premium property management solutions to over 15,000 of their clients across the world? They…

Peak season, 100% hotel occupancy, simultaneous group check ins, numerous calls requesting room rates and availability, a long queue of people waiting to have their check out bills ready …. A…