To own and run a hotel has never been an easy task. Although it has become even more challenging to maximize your revenue and increase direct bookings in the current…

Every hotelier is familiar with the impact of online reviews on the hotel industry. Online reviews and feedback are the main ingredients for a hotel’s success. Understanding the needs…

Technological revolution demands that industries function with the latest tools and devices to support their operations. The hotel industry is no exception to this. To survive such an incredibly competitive…

Fuel Travel’s latest survey confirms that revenue growth in the hotel industry is on the charts. According to the study, almost a half ( 45%) of leisure travellers in North…

Choosing the right hotel property management system (PMS) is vital to the success of a hotel. A PMS not only helps streamline daily operations but also helps improve customer success.…

According to a report released by McKinsey in July 2019, roughly four billion people travel every day. However, successive lockdowns and closed borders due to the Covid 19 pandemic resulted…

These are unprecedented times we’re living in. We’ve all experienced the effects of the pandemic and amidst this fear and uncertainty, global travel patterns have changed drastically over…

The past eight months or so have been an eye-opener for the hospitality industry in terms of what works, and what doesn’t. It has become abundantly clear that the…

The coronavirus outbreak took the world entirely by surprise. Although we have faced many pandemics in the past, COVID seems to have sprung out of nowhere and continues to cause…

Fewer people are travelling due to the COVID pandemic, and this means that revenues are falling. With fewer rooms being sold, it has put many jobs in the hospitality industry…