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What Makes Your Guest Unhappy?
In a world spoiled for choice, reviews are a priority to decision making. Bad reviews have a lasting impact on reputation and can be disastrous for business. The use of…
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How We Are Stepping Up And Supporting Our Employees, Customers And Community During COVID-19 Pandemic
The coronavirus (COVID-19) pandemic has put every one of us in a very crucial phase — it is much more than a health crisis. Every region or country this virus has…
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7 Top Marketing Ideas for Serviced Apartments
Many travelers choose to book serviced apartments over a traditional hotel when they are traveling. With the increased volume of business travel over the past few years, there has been…
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Surviving COVID-19: 5 Tips for Hoteliers
The corona virus outbreak is affecting businesses across the world on a large scale. This impact is especially evident on the health and safety in hospitality industry with an increased…
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Is Your Hotel Covid-19 Ready?
By the end of 2019, we came across a nameless virus, and in less than three months, the then-nameless virus has become a deadly disease — COVID-19 and has been labelled…
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How APIs Are Becoming Game Changers For The Hotel Industry
Over the years, technology has ushered in a wide range of changes and improvements to the hotel industry. One of the technological innovations that is quickly becoming a game-changer in…
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Why Your Hotel Needs An Efficient And Robust Web Booking Engine To Compete With OTAs
With the advent of technology and the need for easily accessible services, a surprisingly large number of hotels rely on online travel agents (OTAs) to reach guests. OTAs can help…
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How Integration of a PMS Can Boost Your Hotel Revenue
Today, having an integrated property management system for running a hotel is essential. These systems help to make almost every aspect of running a hotel much easier and more efficient.…
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10 Ways for Bed & Breakfasts to Boost Revenue
Bed & breakfasts have been around for a long time. It has always been popular, it never really fell from popularity, although they are in a niche market. In the…
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Hotelogix Customer Support Reaches 97% Efficiency, One Customer At A Time
Customer support is not just about solving problems but solving them efficiently. Companies that provide an excellent level of post-purchase support tend to stay ahead of their competition and build…