Customer satisfaction
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Global Trends in Big Brand Hotels
The czars of the hospitality industry are constantly changing dynamics using new-age solutions to woo guests. You can take insights from these trendsetters to up your service and unlock the…
cloud based hotel software
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Greet Every Guest with a Smile: The Front Desk Experience
While the guest experience starts way before the customer even walks through the doors of your property, the first face-to-face experience will make a lasting impression. From the moment the…
cloud pms
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Hosting Travel Writers for your Hotel
Travel magazines, newspaper sections and websites have a huge impact on the decisions made by your potential guests. Everyone wants to have the best possible experience on their next vacation,…
ambience
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Creating a Noiseless Environment for Your Hotel Guests
Checking into a hotel is another elaborate getaway experience for your guests who want to taste the tranquility far away from the hustle and bustle of the daily hectic life.…
Brazil Hoteliers
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Brazil’s Hoteliers Reach a Fever Pitch in Anticipation of the Football World Cup 2014
Football or otherwise known as soccer, is one of the most popular sports across the world. Globally, people have grown up playing on the local football pitch and cheering for…
cloud pms
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Hotel Shuttle Services Sway Hotel Guests in Their Favor!
Making certain that your hotel guests have a pleasant guest experience even before they enter the hotel premises, is a great way to make certain they are in high spirits…
front desk
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Front Desk Is Also Your Hotel’s Marketing Desk
The front desk is synonymous with helping, fixing, reaching out and approaching all hotel guests. It is the first visible staff space that a hotel guest encounters when they enter…
Cloud backed PMS
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Has Your Hotel Gone Green Yet?
Eco-friendly concepts in the form of ‘green technology’ are gathering more mileage by the day. Responsible environmental policies have evidently made the hospitality industry to go green as well. If…
customer relationship manager
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How Your Hotel Travel Desk Can Elevate The Guest Experience?
Your hotel staff does more than fluff pillows and greet guests at check-in and checkout. It is vital that your employees are within the reach of the guests throughout their…
cloud pms
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Working on Your Hotel Customer’s Satisfaction is Prime Priority!
In every progressive industry, customer satisfaction is calculated along every step of the way. From the moment a guest books a room all the way through check-out, the business managers…