hotel management

Ever received that kind of review which gets you to question the functioning of your hotel operations. “It would have been helpful if we could have just done all the…

Hotel room sales are more than just getting another guest to walk through the doors of your property. If done right, room sales can significantly improve your hotel business in…

With the uncertainties brought in by the pandemic, travel has been on a decline, but experts say that the pent-up demand would slowly unravel and soon the hospitality industry will…

A hotel’s revenue is not only dependant on room occupancy, but also on the additional revenue generated from various point of sale (POS) outlets. A hotel may have several…

To succeed in a fiercely competitive hospitality industry, hoteliers must create memorable experiences for their guests. This is essential to achieve a winning edge. Guests nowadays expect hotels to do…

Majority of people look for online reviews before buying a product or choosing any service. Since businesses today are largely dependent on the internet, online reputation management is today critical…

Gone are the days when guests were happy just receiving thank you note or getting service with a smile. In recent times, these are just not enough. In hotel industry,…

With technology changing by the millisecond, hotels should also be ready to adapt to newer and more efficient systems. Why spend more time and money on systems which are costing…

Smartphones have become the ultimate productivity engines. While it’s been easy to see how these devices have transformed people’s lives, it’s taken a lot longer for hospitality…

Mobile technology has made a massive impact on the landscape of almost every industry. Consumers today live in an era where everything they need – be it a product or a…