We have all heard how social media marketing is an imperative marketing tool for the hospitality industry. Now more than ever, hotels need to ensure that they are using social…

Carrying on from the previous blogs where we discussed ways by which hotels can outsmart the competition, this blog is dedicated to guest management and how to get them to…

Back in February 2016, hotel giant Hilton launched their ‘Stop Clicking Around’ campaign, their largest ever, which aimed at reclaiming its market share from third-party distribution channels. It was a…

As a hotel owner, you must be looking out for ways to attract new guests to your property, although not be sure where to start from! If you haven’t…

We all know that large, branded hotels have a leg up on the competition. Since they are big brands and have big budgets, they have bustling marketing departments teeming with…

Competition in hospitality is intensifying every year. With OTA dominance growing and commissions continuing to climb, hoteliers can no longer afford to leave their fate in the hands of online…

In my earlier publication, I mentioned how the Hospitality Industry is evolving rapidly and hoteliers must juggle multiple hats to stay ahead.For someone like a large hotel chain, there…

According to eMarketer, the number of Smartphone users surpassed 2.6 billion people in 2016, that is nearly 1/3 of the world’s population. 47% of all internet traffic…

For a hotel to close a sale, they need to know their customers inside out. They should anticipate their customer’s needs and demands to have an upper hand while…

Congrats to all hoteliers who reached the target in the year gone by and for those who did not – well hate to burst the bubble but this year is going…