PRABHASH BHATNAGAR

Every member of the team at a hotel has to learn customer service skills that go above and beyond a guest’s expectations. While some employees may come to the…

When building a memorable brand, it is vital to retain the best hotel staff you can find. Whether you are just starting out or have been in the business for…

“I have a great website that fetches me good leads. I also have a Facebook page that brings me enough traffic but does it bring me conversions?” This is what…

The wedding season is approaching. Church bells are going to ring and brides are going to frantically look for their something blue. Something about the months of June through October…

If you find yourself posted up by the pool this summer or taking a break from emails before you turn in for the night, consider winding down with a few…

Everything from your brand visibility with search engines to your credibility with guests is affected by your property’s blog – or lack thereof. Content marketing has become one of the…

Social media is a great tool to connect with guests and get your brand name out there. It is essentially a free advertising tool, and if you are clever, it…

There are multiple ways to promote a hotel. Many big brands spend a fortune on marketing through banner ads, hoardings etc. as they have a good financial budget set for…

Travelers will have the luxury to use TripAdvisor’s metasearch tool to book directly with the hotels via TripAdvisor’s mobile app by the end of this year. Isn’t…

If photos speak more than words then what would a video’s impact be? Videos give hotels a chance to connect to potential guests in highly dynamic and engaging way.…