hotels

Every member of the team at a hotel has to learn customer service skills that go above and beyond a guest’s expectations. While some employees may come to the…

Few months ago, I checked into a hotel only to realize that I had forgotten my toiletries at home. I went frantically searching for a drug-store but all the drug-stores…

Hotel Technology purchases account for a major chunk of investment made by Hoteliers. Technology plays a very important role in ensuring smooth operations, improving staff productivity and enhanced guest experience.…

Everything from your brand visibility with search engines to your credibility with guests is affected by your property’s blog – or lack thereof. Content marketing has become one of the…

Social media is a great tool to connect with guests and get your brand name out there. It is essentially a free advertising tool, and if you are clever, it…

There are multiple ways to promote a hotel. Many big brands spend a fortune on marketing through banner ads, hoardings etc. as they have a good financial budget set for…

If photos speak more than words then what would a video’s impact be? Videos give hotels a chance to connect to potential guests in highly dynamic and engaging way.…

This is the era of smartphones. Whether you have an iPhone, Blackberry or Android, you often use your mobile for interacting with friends, making purchases, booking hotel rooms (Read: Game…

Ever had guests who come along with pets? Everyone wishes to check-in to hotels that accommodate pets because one out of every five has pets. Hotels should consider their guests’…

If your hotel is in an area that has a distinct peak season, you are well aware of what it means to deal with the chaos of bookings around that…