hotel guest experience

It may come as no revelation to you that enhancing guest experience drives revenue growth. But this isn’t just boardroom hearsay statement or a new-age marketing mumbo-jumbo! Consider this…

Guest experience is fast replacing a lot of traditional methods to increasing revenue and the sooner you subscribe to this philosophy, the better your chances of success. Hospitality industry is…

A hotel’s personalization of service is the key to create an unforgettable experience for guests. A personalized hotel experience goes beyond the kind of amenities you have or discounts…

Hotel technology has numerous options for simplifying the systems in the management for a hotel. Hotels should take advantage of these systems for they not only simplify the back end…

Technology in the hospitality industry is moving in leaps and bounds. For a small and midsized hotel to be successful it is imperative that they invest in an all in…

Artificial intelligence and Robots are one of the hottest trends in the hotel industry. Robots manning a check in counter, robotic butlers as a hotel’s concierge; the service aspect…

The rise of millennial travelers has seen sweeping changes envelop hospitality. Guests today enjoy unprecedented levels of convenience – with almost everything they need available via their smartphone. The industry has…

One of the biggest changes that the hotel industry has seen in the first half of 2016 is the number of hotel chains that are aggressively promoting direct bookings. Hotels…

Amenities that were once upon a time considered to be special perks are now expected to be a standard offering, which goes to show how hotel guests and their expectations…

The dominance of social media is more evident than ever before in the current landscape of hospitality. With over 70% of adult internet users on some social media platform or…