Planning is a critical part of any business. Without analyzing the market, consumer trends, running costs and other important elements, no company can ensure consistent profitability. Hospitality in particular demands…

Over the last few years, hospitality in India has seen the budget hotel segment grow and stamp its authority on the industry. This has proven to be a game-changer…

Computing power is being displaced away from traditional computing devices at a dizzying pace. It’s only a matter of time before desktops are done away with altogether in favor…

The relationship between hotels and online travel agencies (OTAs) has always been a complicated one. There’s no denying the impact that OTAs have had on global travel and hospitality,…

Online sales make up the bulk of any hotel’s distribution today. The internet has given independent hoteliers unprecedented exposure, providing them with the opportunity to attract legions of travelers…

The Internet has changed the world. A lot. Consumers no longer bow and scrape to companies. Now, it’s the other way around, which is pretty much how it should…

Social media is one of the most effective marketing platforms for the hospitality industry, and for businesses in general. Though some might still be adamant that social media marketing is…

Being a hotelier today can be extremely rewarding but it also comes with a host of challenges that didn’t exist a decade back. Guests today demand exceptional service and…

The financial benefits of implementing a property management system (PMS) are now widely accepted, as hoteliers around the world are discovering the value of software-enabled automation and organization. The…

The property management system (PMS) is widely regarded as an independent hotelier’s best friend. It’s been over a decade since the inception of the first system, the now…