Hotel industry runs on the essentials of proper management at every stage. All internal teams/departments need to find a cohesive way to work together to create the ideal experience…

With the hotel industry evolving so rapidly, change seems to be the only constant. Online Travel Agencies (OTAs), mobile technology and loyalty programs are just some of the changes that…

Over the past 5 years, the supply of rooms in the Boutique Hotels sector has increased at double-digit annual rates. Many travellers prefer a boutique hotel over a big…

A hotel’s reputation is largely based on the reviews that it receives and the manner in which they are responded to. Gone are the days when a traveller blindly…

March 2017 brought with itself the UK budget which dealt a massive blow in the form of increased business rates. How badly is your hotel going to be affected is…

We concluded our latest webinar recently, where we discussed the significance of direct booking for independent hotels. Studies have proven time and again that direct bookings are more profitable than…

Hotel Revenue Management has been around since the 1990’s. The term originated from the airline industry and was derived from their mathematical sales model. The hotel chain giant, Marriott…

It’s 2017 and technology is pretty much defining the journey of a traveler. Thanks to real time data availability, one can plan their travel from anywhere at any time.…

Majority of people look for online reviews before buying a product or choosing any service. Since businesses today are largely dependent on the internet, online reputation management is today critical…

What is smart data marketing? As per HeBS Digital, it means the balanced usage of Customer Relationship Management data and intent data points. By collating the two, hotels can make…