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Have you ever imagined running your hotel without bulky servers, without a large IT support team to manage your property requirements or having numerous servers clogging up the space? Well,…

A hotel’s revenue is not only dependant on room occupancy, but also on the additional revenue generated from various point of sale (POS) outlets. A hotel may have several…

The housekeeping team is one of the most crucial departments of the hotel industry. Cleanliness is attributed to one of the top most reasons in affecting a guest’s choice…

To succeed in a fiercely competitive hospitality industry, hoteliers must create memorable experiences for their guests. This is essential to achieve a winning edge. Guests nowadays expect hotels to do…

Hotel industry runs on the essentials of proper management at every stage. All internal teams/departments need to find a cohesive way to work together to create the ideal experience…

With the hotel industry evolving so rapidly, change seems to be the only constant. Online Travel Agencies (OTAs), mobile technology and loyalty programs are just some of the changes that…

Over the past 5 years, the supply of rooms in the Boutique Hotels sector has increased at double-digit annual rates. Many travellers prefer a boutique hotel over a big luxury…

A hotel’s reputation is largely based on the reviews that it receives and the manner in which they are responded to. Gone are the days when a traveller blindly…

March 2017 brought with itself the UK budget which dealt a massive blow in the form of increased business rates. How badly is your hotel going to be affected is…