PRABHASH BHATNAGAR

Trade shows provide a platform for hoteliers to participate in face-to-face marketing events, generate leads, sales, create business opportunities and advertise their product and services. And, what best than WTM…

Social media is an integral part of the hospitality industry as travelers consider these online channels for advice, recommendations and feedback from fellow travelers. It is hard to ignore this…

The tourism has dipped to a whopping 60 percent in Morocco post the tragic Charlie Hebdo attack in January 2015. French National Union of Travel Agencies (SNAV) reports that Morocco…

There are many processes that a property management system helps simplify and add efficiency to, but one of the most crucial is that of accounting which is helpful in easing…

Did you know? ‘Instagram grew 50% in the last 9 months and is now bigger than Twitter and gets 50x more engagement than Twitter. In June 2014, for the first…

One of the considerations while evaluating a property management system is whether it gives you complete control. In a hotel, managers deal with complex situations almost daily like handling different…

The front desk is the most crucial department of a hotel. The executives have to be warm, welcoming, greet every guest with a smile and then check-in the guest without…

Hospitality industry is known for providing exceptional guest experience. For your small independent hotel, losing a guest to your competitor would be a nightmare. Getting guest service right is not…

Running a multi-property is definitely not easy. Hoteliers have to juggle between room inventories, rates, reservations and departments which may lead to multiple errors and loss of opportunities due to…

Room allocation is one of the most complex and important tasks of guest registration activity. During advance booking or reservation confirmation, only a room type is booked and a room…