PRABHASH BHATNAGAR

One of the considerations while evaluating a property management system is whether it gives you complete control. In a hotel, managers deal with complex situations almost daily like handling different…

The front desk is the most crucial department of a hotel. The executives have to be warm, welcoming, greet every guest with a smile and then check-in the guest without…

Hospitality industry is known for providing exceptional guest experience. For your small independent hotel, losing a guest to your competitor would be a nightmare. Getting guest service right is not…

Running a multi-property is definitely not easy. Hoteliers have to juggle between room inventories, rates, reservations and departments which may lead to multiple errors and loss of opportunities due to…

Room allocation is one of the most complex and important tasks of guest registration activity. During advance booking or reservation confirmation, only a room type is booked and a room…

The Travel Technology conference is back and this year it is taking place in San Francisco at Hilton Union Square on March 17, 2015. The event focuses on new-age technology…

Independent hoteliers should be on top of their business always and monitor what is happening at the property even when they are not around. As a hotel is a hotbed…

Hoteliers, get ready for the InnDependent Lodging Summit & Trade Show which is taking place from 15 to 17 March, 2015. The event will mainly address the hospitality industry and…

Dynamic Room Allotment is a boon for small hoteliers to maximize revenues without the risk of overbooking. It is an important feature, especially for the independent and small hotelier who…

Small hotels look at means by which they can ease the burden on their limited manpower and manage operations efficiently. Managing rooms itself can be cumbersome for small and mid-sized…