manisha pathak blogs
9 posts
booking engine
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Top 5 challenges independent hotels face in marketing their rooms online
The hospitality industry has advanced to a new level; thanks to Internet that has helped hoteliers market themselves through various online channels. Online marketing helps hotels in establishing a brand…
automation
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How can automation help you retain hotel employees and save thousands of dollars?
The hotel industry is growing but employee turnover still continues to be a problem. According to data from the Bureau of Labor Statistics’ Job Openings and Labor Turnover, the overall…
automating hotel operations
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The correlation between automating operations and improving guest experience
According to Global Hospitality Insights 2015 by Ernst & Young, new advances in technology continue to alter the relationship between hotels and guests. User-friendly and powerful smartphones and tablets are…
check-in
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Why every independent hotelier needs to make his business simpler?
Checking in to a hotel room, I realize how pleasant I feel when the staff greets me with a smile and assists me with my luggage and processes right from…
aditya sanghi
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Independent Hotels are Adopting Cloud Property Management System
The hotel industry has evolved from mere spreadsheets to new-age technology that runs hotel functions smoothly, decreasing dependency on human resources. A few decades ago, if someone had to make…
Fernando oliviera
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Key Takeaways from our Webinar: How Hotels can Maximize Reviews on TripAdvisor
Our recent webinar on maximizing reviews on TripAdvisor brought together a lot of hoteliers and professionals from the hospitality industry. It was clearly a topic that interested all kinds of…
bain & co
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Why and how can hotels focus on retaining guests?
Did you know? Attracting new guests will cost your hotel 5 times more than keeping an existing one. Research reveals that cost of keeping an existing guest is 10% of…
gallup
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During the stay: How to create an emotional connect with your guest?
In the earlier blog, I shared tips on how to engage with guests as soon as they arrive. What happens after the guests have arrived? Does your hotel create an…
appatrip
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Does your Hotel have Enough Reviews to get you Views?
Hotel Review sites ( especially TripAdvisor) have redefined the way travelers book their accommodation. Reviews on a hotel are one of the primary factors that travelers today consider before booking their…