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2 posts
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members
During the stay: How to create an emotional connect with your guest?
In the earlier blog, I shared tips on how to engage with guests as soon as they arrive. What happens after the guests have arrived? Does your hotel create an…
gallup
members
They came, they saw, they booked: Did your hotel hook them?
In the previous blog, we spoke about how technology helps in attracting and acquiring guests; a unified distribution system helps hotels enhance their visibility and booking engine allows travelers to…