independent hotels

Call them independent or small hotels, they are one of the most important stakeholders of the larger hotel industry ecosystem. Out of over 54,200 hotels in the United States,…

The housekeeping team is one of the most crucial departments of the hotel industry. Cleanliness is attributed to one of the top most reasons in affecting a guest’s choice…

March 2017 brought with itself the UK budget which dealt a massive blow in the form of increased business rates. How badly is your hotel going to be affected is…

We concluded our latest webinar recently, where we discussed the significance of direct booking for independent hotels. Studies have proven time and again that direct bookings are more profitable than…

Social media has evolved significantly in the last few years and has no intention of stopping or pausing. Hotel brands have kept pace with them by using industry influencers, traveller…

We have all heard how social media marketing is an imperative marketing tool for the hospitality industry. Now more than ever, hotels need to ensure that they are using social…

Competition in the hospitality sector is extremely fierce. Potential guests now have extensive hospitality options for when they want to travel, from apartments, villas, hotel rooms, hostels, boutique properties and…

Jody Thompson, the owner and manager of the Pope’s Landing Resort, was looking for a system that would help improve organization and boost efficiency. She and her staff were…

Having managed all his operations using nothing but spreadsheets, Mike Brown – the general manager at the Topsail Shores Inn – was looking to shift the property to an online, cloud-based system.…

The Biltmore Greensboro, a historic boutique in Greensboro, take pride in their 113 year history. However, the system employed by the hotel was expensive to use and lacked proper integration…