hotel trends

Artificial Intelligence has already made a mark across varied businesses and the hospitality industry is fast catching up with this trend. While the hotel industry is an already crowded market,…

Over the past 5 years, the supply of rooms in the Boutique Hotels sector has increased at double-digit annual rates. Many travellers prefer a boutique hotel over a big luxury…

A hotel’s reputation is largely based on the reviews that it receives and the manner in which they are responded to. Gone are the days when a traveller blindly…

Hotel Revenue Management has been around since the 1990’s. The term originated from the airline industry and was derived from their mathematical sales model. The hotel chain giant, Marriott…

It’s 2017 and technology is pretty much defining the journey of a traveler. Thanks to real time data availability, one can plan their travel from anywhere at any time.…

Social media has evolved significantly in the last few years and has no intention of stopping or pausing. Hotel brands have kept pace with them by using industry influencers, traveller…

We have all heard how social media marketing is an imperative marketing tool for the hospitality industry. Now more than ever, hotels need to ensure that they are using social…

A hotelier’s perception of his hotel can be strikingly different from that of guests’. This difference can be especially damaging if the hotelier’s perception of guest requirements is…

Our recent Webinar with BookingSuite highlighted 2 important aspects: The challenges that hotels face when managing their revenue and the modern technology required to address them. The event saw widespread…

Over the last 7 years, the global supply of serviced apartments has significantly increased. According to Knight Frank’s 2016 Global Cities report, since 2010 the number of serviced apartments…