hotel management

We have earlier written about how achieving the best marketing mix is important for hotels to enjoy broader visibility and increase in bookings. The way new hotel technology and innovations…

For hoteliers, critical decisions are not just about choosing the right property management system but also about assembling the right team that can make a world of difference to how…

Big Data Today We live in the times when 2.5 quintillion bytes of data is being created every day. In fact terabytes of data on travel behaviour alone is…

Staying in a glamorous hotel room, frequenting room service and relaxing with all of the offered amenities may be tranquil for the guest, but ensuring this experience is as restorative…

Many of us take to a specific brand for not merely any specific reason but because the brand makes us feel ‘special’. How far are hoteliers going to make their…

A recent study pointed out that the hospitality industry exhibits high turnover rates, as high as 95% for certain hotel properties. This high turnover rate costs the hospitality industry several…

Checking into a hotel is another elaborate getaway experience for your guests who want to taste the tranquility far away from the hustle and bustle of the daily hectic life.…

The front desk is synonymous with helping, fixing, reaching out and approaching all hotel guests. It is the first visible staff space that a hotel guest encounters when they enter…

In every progressive industry, customer satisfaction is calculated along every step of the way. From the moment a guest books a room all the way through check-out, the business managers…

It is not a strange fact that OTA’s are known to provide 20% of the total room bookings. While your rooms do get filled to its capacity due to…