A hotelier’s perception of his hotel can be strikingly different from that of guests’. This difference can be especially damaging if the hotelier’s perception of guest requirements is…

Our recent Webinar with BookingSuite highlighted 2 important aspects: The challenges that hotels face when managing their revenue and the modern technology required to address them. The event saw widespread…

Over the last 7 years, the global supply of serviced apartments has significantly increased. According to Knight Frank’s 2016 Global Cities report, since 2010 the number of serviced apartments…

For a hotelier, his main target boils down to maximising occupancy and profitability, it doesn’t get any simpler than that. So how can that be achieved? Well we follow…

Gone are the days when guests were happy just receiving thank you note or getting service with a smile. In recent times, these are just not enough. In hotel industry,…

The hospitality industry gets more and more competitive by the day. Every year the players in the industry keeps increasing; OTA’s, AirBnB’s, TripVillas, Hostels, newer hotels and so…

In today’s highly fragmented marketplace, competition is intense and hoteliers are constantly on the lookout for better ways to optimize their revenue. With OTA dominance continuing to grow, revenue…

Competition in the hospitality sector is extremely fierce. Potential guests now have extensive hospitality options for when they want to travel, from apartments, villas, hotel rooms, hostels, boutique properties and…

Before you invest in any technology, it’s critical that you consider how much value the product brings you. But how do you measure this return on your investment? There…

As a hotel owner, distribution can truly be a daunting challenge. How should hotels distribute their properties? How much should they spend on marketing their property? Should they focus on…