PRABHASH BHATNAGAR

No traveler today prefers a circuitous approach to booking a hotel of his choice. If given an option, the new-age traveler would like to manage his accommodation and trip…

As a hotel owner, we understand that customer satisfaction and maximizing revenue are at the forefront of your concerns and decision-making. In using a cloud based PMS, both of…

Communicating with guests is the first step to establishing a smooth path towards a good and memorable guest experience. Today, almost every reservation happens online. The guest makes his choice…

A day in a hotelier’s life can be highly stressful because of the duties that one has to handle and oversee like managing guests, overlooking operations, handling staff, managing…

Reports are an essential part of hotel management as they play a huge impact in tracking and analyzing the hotel performance and growth. Reports are important for the management who…

Small hotels have limited resources and there is often a case of one man show at the front desk. The same employee has to simultaneously attend to different guests with…

Business travel in UK is about to witness an all-time high this year. With Global Business Travel Association reporting that business travellers spending is expected to advance in the…

Trade shows provide a platform for hoteliers to participate in face-to-face marketing events, generate leads, sales, create business opportunities and advertise their product and services. And, what best…

Social media is an integral part of the hospitality industry as travelers consider these online channels for advice, recommendations and feedback from fellow travelers. It is hard to ignore this…

The tourism has dipped to a whopping 60 percent in Morocco post the tragic Charlie Hebdo attack in January 2015. French National Union of Travel Agencies (SNAV) reports that Morocco…