Guest experience
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How to Manage Hotel Overbooking during Peak Season?
If your hotel is in an area that has a distinct peak season, you are well aware of what it means to deal with the chaos of bookings around that…
cloud computing
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The Best of HITEC 2013 - A Snapshot for Hoteliers
Last year, the Hospitality Industry Technology Exposition and Conference (HITEC) was held in Minneapolis, Minnesota. Before this year’s conference in sunny Southern California, let’s take a look back…
Brazil hotels
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Make your Hotel a Football Fan's Paradise
With a huge influx of tourists primed to visit the country, Brazil is preparing to make this a summer all football fans will want to be a part of. Approximately…
HITEC 2014
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HITEC 2014: Where the Brightest Hoteliers Gather
After 42 solid years of gathering the best and the brightest in the hotel industry, the Hospitality Industry Technology Exposition and Conference (HITEC) is ready to go strong yet again…
hotel management
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Keeping your Hotel Staff & Guests Safe
Staff & Guest Security is Paramount:
A hotel is a home away from home. Everyone who walks through the doors of your property expects to have a feeling of comfort…
Guest Well-Being
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Caring for your Hotel Guests' Well-Being
Tailoring hotel services to care for the guest’s well-being is becoming increasingly important as guests become more health conscious. From the food they eat to the sheets they sleep…
Employee Motivation
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The Power of the Perfect Hotel Team
For hoteliers, critical decisions are not just about choosing the right property management system but also about assembling the right team that can make a world of difference to how…
Big Data in Hotels
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Big Data Strategy for Hotels
Big Data Today
We live in the times when 2.5 quintillion bytes of data is being created every day. In fact terabytes of data on travel behaviour alone is…
Brazil Hotel Industry
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The Competition Heats up in Brazil’s Hotel Industry
As all eyes turn to Brazil, some football fans are still looking for a way to make their dreams come true. Those who were unable to plan in advance for…
Are Legacy Property Management Systems Outdated?
As the industry grows, the legacy systems of yesterday shrink in the distance. Hotels drive forward, leaving the old, bulky systems in the dust. While the future of this rapidly…