online reputation management

10 posts
best online reputation management
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Managing Guest Conflict and Online Reputation

Manu Sharma
Manu Sharma
Online reviews – they’re everywhere today. From e-commerce stores to hotels, people love to share their thoughts about their experiences. It’s about more than just venting when you have…
better customer satisfaction
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Explained: How your hotel’s online reputation management influences customer retention

Manu Sharma
Manu Sharma
Sample this – Patrick wants to book two nights at a luxury hotel and starts his online research by looking at a couple of options. He somehow happens to see your…
benefits of cloud based pms
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How can "Reviews" feature become a boon in disguise for a Hotel?

Shweta Mirani
Shweta Mirani
Every hotelier is familiar with the impact of online reviews on the hotel industry. Online reviews and feedback are the main ingredients for a hotel’s success. Understanding the needs…
hotel review management
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Responding to online hotel reviews – A Beginner’s guide

Prabhash Bhatnagar
Prabhash Bhatnagar
88% of buyers are influenced in their buying decision by reviews. (Source) Online hotel guest reviews are invaluable to hotels, today. And honestly, each of us would vouch for this.…
boost revenue
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[Infographic] 10 Key Reasons to Implement Reputation Management Strategy for Your Hotel

shivam.arora@hotelogix.com
shivam.arora@hotelogix.com
Majority of people look for online reviews before buying a product or choosing any service. Since businesses today are largely dependent on the internet, online reputation management is today critical…
hotel bookings
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TripAdvisor Webinar – How Review Express can boost your hotel’s online authority

Prabhash Bhatnagar
Prabhash Bhatnagar
Cloud-based services have reshaped the very foundation of globally hospitality. Thanks to real-time integration with channel managers, hoteliers can now sell their rooms on global platforms and attract guests from…
hotel bookings
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Proper reputation management can help you attract more bookings!

Prabhash Bhatnagar
Prabhash Bhatnagar
As modern hoteliers are well aware, there are several distinct facets to running a successful hospitality business – property management, distribution, revenue management, and so on. But online reputation management is…
Guest experience
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4 great ways for hoteliers to master the world of online reviews

shivam.arora@hotelogix.com
shivam.arora@hotelogix.com
According to a 2015 study made by TripAdvisor, 96% of TripAdvisor users consider reading reviews important when planning trips and booking hotels. 83% of users tend to reference reviews before…
hotel ranking
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How can your hotel maximize guest reviews?

Maansi Sanghi
Maansi Sanghi
Online Reputation Management has become one of the most important tasks for hoteliers. Simply having a website, Facebook page or other social networking handles only guarantee an online presence but…
expo center norte
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What does WTM Latin America hold for the independent hotels?

shivam.arora@hotelogix.com
shivam.arora@hotelogix.com
Trade shows provide a platform for hoteliers to participate in face-to-face marketing events, generate leads, sales, create business opportunities and advertise their product and services. And, what best than WTM…