online reputation management

Online reviews – they’re everywhere today. From e-commerce stores to hotels, people love to share their thoughts about their experiences. It’s about more than just venting when you have…

Sample this – Patrick wants to book two nights at a luxury hotel and starts his online research by looking at a couple of options. He somehow happens to see your…

Every hotelier is familiar with the impact of online reviews on the hotel industry. Online reviews and feedback are the main ingredients for a hotel’s success. Understanding the needs…

88% of buyers are influenced in their buying decision by reviews. (Source) Online hotel guest reviews are invaluable to hotels, today. And honestly, each of us would vouch for this.…

Majority of people look for online reviews before buying a product or choosing any service. Since businesses today are largely dependent on the internet, online reputation management is today critical…

Cloud-based services have reshaped the very foundation of globally hospitality. Thanks to real-time integration with channel managers, hoteliers can now sell their rooms on global platforms and attract guests from…

As modern hoteliers are well aware, there are several distinct facets to running a successful hospitality business – property management, distribution, revenue management, and so on. But online reputation management is…

According to a 2015 study made by TripAdvisor, 96% of TripAdvisor users consider reading reviews important when planning trips and booking hotels. 83% of users tend to reference reviews before…

Online Reputation Management has become one of the most important tasks for hoteliers. Simply having a website, Facebook page or other social networking handles only guarantee an online presence but…

Trade shows provide a platform for hoteliers to participate in face-to-face marketing events, generate leads, sales, create business opportunities and advertise their product and services. And, what best than WTM…