Manisha Pathak
11 posts
check-in
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Why every independent hotelier needs to make his business simpler?
Checking in to a hotel room, I realize how pleasant I feel when the staff greets me with a smile and assists me with my luggage and processes right from…
aditya sanghi
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Independent Hotels are Adopting Cloud Property Management System
The hotel industry has evolved from mere spreadsheets to new-age technology that runs hotel functions smoothly, decreasing dependency on human resources. A few decades ago, if someone had to make…
Fernando oliviera
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Key Takeaways from our Webinar: How Hotels can Maximize Reviews on TripAdvisor
Our recent webinar on maximizing reviews on TripAdvisor brought together a lot of hoteliers and professionals from the hospitality industry. It was clearly a topic that interested all kinds of…
bain & co
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Why and how can hotels focus on retaining guests?
Did you know? Attracting new guests will cost your hotel 5 times more than keeping an existing one. Research reveals that cost of keeping an existing guest is 10% of…
gallup
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During the stay: How to create an emotional connect with your guest?
In the earlier blog, I shared tips on how to engage with guests as soon as they arrive. What happens after the guests have arrived? Does your hotel create an…
appatrip
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Does your Hotel have Enough Reviews to get you Views?
Hotel Review sites ( especially TripAdvisor) have redefined the way travelers book their accommodation. Reviews on a hotel are one of the primary factors that travelers today consider before booking their…
business travelers
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Make the Right Impression as soon as Your Guest Arrives
When guests arrive, most hotels simply guide them to the front desk for check-in and then escort them to their room. Have you ever thought what can make your hotel…
atg global consumer trend
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How can hotels use technology for better guest experience?
In the previous blog, I shared tips on how hotels can engage with their guests prior to their arrival to provide a great experience and build a long-term relationship. Let’…
gallup
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They came, they saw, they booked: Did your hotel hook them?
In the previous blog, we spoke about how technology helps in attracting and acquiring guests; a unified distribution system helps hotels enhance their visibility and booking engine allows travelers to…
benefits of ota for hotels
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5 reasons why your hotel should use OTAs to attract travelers
The earlier article spoke about the importance of SEO for hotels to increase visibility on search engines to attract more travelers. (Read: SEO tips for hotels to attract travelers)
This…