Hotel Technology

50 posts
Guest experience
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Airbnb hacks for hoteliers

PRABHASH BHATNAGAR
Airbnb has seen stupendous growth since its launch in 2008. In just eight years, there have been over 100 million guest arrivals at Airbnb listings, and the company reports more…
Guest experience
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4 Great Ways for Hoteliers to Master the World of Online Reviews

PRABHASH BHATNAGAR
According to a 2015 study made by TripAdvisor, 96% of TripAdvisor users consider reading reviews important when planning trips and booking hotels. 83% of users tend to reference reviews before…
Guest experience
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Hoteliers to watch out for mobile-moments and dayparting in 2017

PRABHASH BHATNAGAR
According to global research firm, eMarketer, in 2015 there were 1.91 billion smart phone users, and that number would increase by 12.6% in 2016 to touch 2.16…
digital detox
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Is your hotel ready for the digital detoxers?

PRABHASH BHATNAGAR
In recent years technology and technological upgrades have been a big part of the hotel’s business plan. Hotels want to offer hi-speed wi-fi, tech-savvy rooms, check in kiosks, robotic…
chatbot
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Chatbots: The Emerging Trend in Hotel Technology

PRABHASH BHATNAGAR
At the pace in which technology is changing, it’s not only hard to know the new trends; you need to understand the lingo first. The latest ‘in thing’ in…
Guest experience
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Are Robots the future of hotel industry?

PRABHASH BHATNAGAR
Robots in the hospitality industry? 50 years ago people would have scoffed at the idea, but now at the rapid pace in which technology is changing, this has become very…
hotel bookings
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What your independent hotel can learn from a group property’s booking strategy?

PRABHASH BHATNAGAR
One of the biggest changes that the hotel industry has seen in the first half of 2016 is the number of hotel chains that are aggressively promoting direct bookings. Hotels…
hotel bookings
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Can Hotels Keep Up with Growing Guest Expectations?

Debiprasad Sarangi
Debiprasad Sarangi
Amenities that were once upon a time considered to be special perks are now expected to be a standard offering, which goes to show how hotel guests and their expectations…
hotel channel manager
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Dealing with online booking abandonment – optimize your hotel’s online portals

PRABHASH BHATNAGAR
Guests visit a hotels website, put in their applicable dates, gets the respective rates and then……nothing, they go off to some other site. According to a survey done by…
cloud based PMS
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Top 5 Technology Trends in Hospitality This 2016

Prabhash Bhatnagar
Prabhash Bhatnagar
Hoteliers love technology – and with good reason. Without it, they’d have no chance of competing with the larger multi-property groups that have been dominating the industry since the early…