Hotel guests

Hoteliers focus a lot to ensure that their properties have a remarkable global presence in the oh-so-ever competitive market. Whether it is to do with their brand visibility or distribution…

Running a hotel can be challenging task as you need to ensure proper return on investment, higher revenues and enough sales to keep the hotel running smoothly. Investment on a…

In the hospitality industry, the term hospitality refers to cordial, humble and welcoming to people. As hoteliers, we’d like to consider ourselves as providers of great customer service. Guests…

Tip from the author: “Facebook page is a tool for building online relationships.”   Facebook is hands down one of the most coveted tools of social media engagement. There are numerous…

No matter how attractive your property is, how professional your staff appears or how comfortable your guests’ beds are, you simply won’t last unless you draw in the bookings.…

Many of us take to a specific brand for not merely any specific reason but because the brand makes us feel ‘special’. How far are hoteliers going to make their…

From computer spreadsheets to cloud, technology has transformed the functioning of the hotel industry, and multi-property hotel chains are no exceptions. Although hotel chains are currently split between using legacy…

Checking into a hotel is another elaborate getaway experience for your guests who want to taste the tranquility far away from the hustle and bustle of the daily hectic life.…

Making certain that your hotel guests have a pleasant guest experience even before they enter the hotel premises, is a great way to make certain they are in high spirits…

Eco-friendly concepts in the form of ‘green technology’ are gathering more mileage by the day. Responsible environmental policies have evidently made the hospitality industry to go green as well. If…