Guest experience
50 posts
automated guest emails
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How to send automated guest emails using Hotelogix?
Communicating with guests is the first step to establishing a smooth path towards a good and memorable guest experience. Today, almost every reservation happens online. The guest makes his choice…
[Infographic] Simple tips for independent hotels to heighten guest experience
Hospitality industry is known for providing exceptional guest experience. For your small independent hotel, losing a guest to your competitor would be a nightmare. Getting guest service right is not…
business intelligence
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How can hotels make the most of business intelligence?
Hotels generate enormous data on a daily basis which can be used to derive a good amount of business intelligence that can be further utilized in various departments. This data…
9 Simple Hotel Housekeeping Practices
Housekeeping department is undoubtedly one of the most important departments in the hotel industry as its performance determines the guest satisfaction rate.
The housekeeping department is by and large the…
Guest experience
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How to Manage Hotel Overbooking during Peak Season?
If your hotel is in an area that has a distinct peak season, you are well aware of what it means to deal with the chaos of bookings around that…
Big Data in Hotels
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Big Data Strategy for Hotels
Big Data Today
We live in the times when 2.5 quintillion bytes of data is being created every day. In fact terabytes of data on travel behaviour alone is…
ambience
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Creating a Noiseless Environment for Your Hotel Guests
Checking into a hotel is another elaborate getaway experience for your guests who want to taste the tranquility far away from the hustle and bustle of the daily hectic life.…
cloud pms
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Hotel Shuttle Services Sway Hotel Guests in Their Favor!
Making certain that your hotel guests have a pleasant guest experience even before they enter the hotel premises, is a great way to make certain they are in high spirits…
customer relationship manager
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How Your Hotel Travel Desk Can Elevate The Guest Experience?
Your hotel staff does more than fluff pillows and greet guests at check-in and checkout. It is vital that your employees are within the reach of the guests throughout their…
cloud pms
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Working on Your Hotel Customer’s Satisfaction is Prime Priority!
In every progressive industry, customer satisfaction is calculated along every step of the way. From the moment a guest books a room all the way through check-out, the business managers…