enhancing guest experience

4 posts
5 Commandments to Delight Your Hotel Guests
enhancing guest experience
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5 Commandments to Delight Your Hotel Guests

Rahul Das
Suniti Bahl
Rahul Das, Suniti Bahl
enhancing guest experience
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5 Compelling Reasons Why You Should Make Personalized Guest Experience Your Hotel’s Niche

Prabhash Bhatnagar
Prabhash Bhatnagar
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience…
business guest travel experience
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3 ways to improve guest experience for business travelers

Prabhash Bhatnagar
Prabhash Bhatnagar
It may come as no revelation to you that enhancing guest experience drives revenue growth. But this isn’t just boardroom hearsay statement or a new-age marketing mumbo-jumbo! Consider this…
enhancing guest experience
members

Hotels Should Focus on ROE instead of ROI

PRABHASH BHATNAGAR
Every hotelier knows what ROI (Return on Investment) can be expected before deciding on any investment. Hoteliers now need to spend a considerable amount of time and money in increasing…