enhancing guest experience
4 posts
enhancing guest experience
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5 Compelling Reasons Why You Should Make Personalized Guest Experience Your Hotel’s Niche
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience…
business guest travel experience
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3 ways to improve guest experience for business travelers
It may come as no revelation to you that enhancing guest experience drives revenue growth. But this isn’t just boardroom hearsay statement or a new-age marketing mumbo-jumbo! Consider this…
enhancing guest experience
members
5 Commandments to Delight your Hotel Guests
In the hospitality industry, the term hospitality refers to cordial, humble and welcoming to people. As hoteliers, we’d like to consider ourselves as providers of great customer service. Guests…
enhancing guest experience
members
Hotels Should Focus on ROE instead of ROI
Every hotelier knows what ROI (Return on Investment) can be expected before deciding on any investment. Hoteliers now need to spend a considerable amount of time and money in increasing…