Running a mid-sized hotel chain in the UK is no small task. Juggling hotel operations across properties, managing OTA distribution, and maintaining service standards can be overwhelming—especially if your Property Management System (PMS) isn’t up to the challenge.
While StayNTouch is known for its sleek, mobile-first design, many hotel groups find it lacking in multi-property management, deeper automation, or UK-based support. If you’re in search of a cloud PMS that delivers more control, better integration, and tailored features for the UK market, you’re in the right place.
This guide explores top StayNTouch alternatives UK hoteliers are turning to, especially those prioritizing group-level control, hotel automation systems, and OTA sync efficiency.
What UK Hoteliers Expect from a Modern Cloud PMS
Before diving into alternatives, it’s important to align on what matters most in a PMS for growing hotel groups:
- Multi-property control: Central dashboards, reporting, and uniform configuration across properties
- Automation: Smart workflows for housekeeping, rate adjustments, check-ins, and upsells
- OTA integration: Real-time two-way sync with OTAs like Booking.com and Expedia
- Mobile access: Front desk and housekeeping should run from a tablet, not just a terminal
- Local compliance and support: GDPR readiness, UK-based help desks, and local hosting matter
The global hotel property management system market is projected to grow from $2.52 billion in 2024 to a staggering $11.89 billion by 2033, with a remarkable CAGR of 16.8%. This exponential growth reflects how essential these systems have become to modern hotel operations.
Top Cloud PMS Alternatives to StayNTouch in the UK
We’ve compared the leading contenders for UK hotel operators, considering reviews, pricing transparency, support for UK businesses, and how well they meet the needs of mid-sized groups.
🏨 PMS Comparison Table
1. Hotelogix – Simple, Scalable for Growing Chains
Best for: Mid-sized hotel groups looking for a clean, user-friendly system with scalable group-level tools.
- Unified management of inventory, users, and pricing rules
- Supports direct bookings via web booking engine and GDS channels
- Built-in reporting and audit logs for each property
- Ideal for chains growing from 2 to 20+ properties
Why UK hoteliers like it: Quick onboarding, strong channel manager compatibility, and intuitive UI make it a great fit for distributed teams and regional operators.
2. Cloudbeds – A Scalable All-in-One Stack
Best for: Independent chains wanting an integrated system for booking, PMS, and OTAs.
Cloudbeds offers a full-stack solution: PMS, channel manager, web booking engine, and guest CRM—all in one. It’s ideal for operators looking to consolidate systems and avoid manual OTA updates.
- Cloud-native and mobile-ready
- Integrates with 300+ apps and channels
- Limited native group-level controls but strong automation tools
Why UK hoteliers like it: Fast deployment and strong support for dynamic pricing rules and OTA sync.
3. Mews – Modern UX for Boutique Group Hotels
Best for: Design-led, tech-savvy hotel brands focused on automation and mobile check-in.
Mews is a cloud PMS designed with flexibility and integrations in mind. Its open API allows custom workflows and its sleek interface appeals to newer hospitality teams.
- Supports automated guest messaging, self-check-in, and upsells
- Limited native tools for multi-property hierarchy
- Integrates well with third-party tools and OTAs
Why UK hoteliers like it: Forward-looking tech stack and EU-based data compliance.
4. Hostaway – OTA-First, Great for Mixed Inventory
Best for: Hotels that manage short-term lets alongside traditional inventory.
Hostaway excels at channel management and has one of the most seamless OTA sync experiences on the market. It's especially useful for hybrid operators combining hotels and serviced apartments.
- Robust automation (pricing, messaging, reviews)
- API-heavy platform ideal for data-driven teams
- Group features are evolving but OTA tools are best-in-class
Why UK hoteliers like it: Reduces overbookings and automates 90% of OTA tasks.
5. Clock PMS+ – UK-Based, Automation-Friendly
Best for: Mid-sized UK hotel groups wanting flexibility and solid automation.
Clock PMS+ is a strong StayNTouch alternative with full mobile capability, POS integration, and strong automation. It supports mobile check-ins, self-service kiosks, and multi-property control.
- Competitive pricing starting at ~£5/property/month
- Strong UK customer base and support structure
- White-labelled self-service and contactless solutions
Why UK hoteliers like it: Designed for local needs and supports group management natively.
6. Guestline Rezlynx – Traditional but Trusted
Best for: Hotels tied to brand requirements or CRS integrations.
Guestline is one of the most trusted UK-native hotel tech providers, with solutions deeply rooted in operational reliability and OTA connectivity. It integrates easily into multi property & CRS environments, making it a strong choice for branded or franchised hotels.
- Integrates with Best Western and other CRS partners
- Offers solid multi-property dashboards
- Reporting, channel management, and booking engine all available
Why UK hoteliers like it: Local support, mature features, and proven track record.
7. Maestro PMS – Enterprise-Level Functionality
Best for: Larger hotel groups or resorts with complex operations.
Maestro offers a comprehensive suite beyond basic PMS—covering sales, catering, CRM, and mobile management. It's ideal for those needing centralized control across departments and properties.
- Extensive training and onboarding support
- Deep reporting, advanced guest segmentation
- North American base, but supports UK/EU compliance
Why UK hoteliers like it: Great for expanding chains with layered business models.
Making the Right Choice for Your Group
Here’s how to make your decision easier:
Final Thoughts
A PMS is more than a booking system—it’s the operational brain of your hotel. Whether you're scaling a regional brand or looking to improve group-level visibility and automation, the right software makes all the difference.
The cloud-based hotel PMS segment now represents 27% of the total market and is growing at an impressive CAGR of 13%. This rapid adoption is fueled by flexibility, affordability, and the ability to work remotely—exactly what modern hotel operations need.
Industry research shows that hotels moving to cloud-based PMS solutions are reporting significant improvements in operational efficiency. Why burden hotel staff with tasks that are repetitive, mundane and most of all, demanding, when you can streamline all of it with automation!
StayNTouch might be sleek, but if your team is dealing with multi-property complexities, poor OTA syncing, or manual workarounds, it’s time to consider a switch.
These StayNTouch alternatives in the UK offer powerful solutions that cater to the unique needs of mid-sized hotel chains—bringing together mobile tech, automation, and group control in one place.