The importance of the guest experience has become paramount in today’s modern hospitality setting – no longer do the evolved brands possess the undisputed pulling power they once had. Today’…

The Olympics 2016 are upon us and despite the cloud of pessimism shrouding the event during its build-up, the country has warmed up to the games and viewers worldwide…

Distribution is a critical area for hotels today. With competition in the industry intensifying every year, hoteliers can no longer get by with traditional management practices and continue to remain…

Hotels run on thin margins! Hotels are not easy to start operating, and it’s not easy to become profitable quickly because of numerous factors – the need to establish brand…

Dipika Ping, the owner of the Fountain Inn, was looking for a comprehensive hotel management software that could get her hotel connected to online channels and improve overall efficiency. Located…

It’s common knowledge that the majority of bookings being made around the world today come from the internet, and the overwhelming majority of these online bookings are made on…

As we’ve seen in the post, ‘’Dear hoteliers, high ADR is the key to your hotel’s profitability – not high occupancy!”, hotels experience better profitability when they focus on…

It’s not surprising to see hoteliers around the word scramble to improve their occupancy numbers – ensuring high occupancy has always been a priority for general managers. After all, increased…

Running a 100+ room property is no simple task, especially when located in one of the busiest cities in the world. Hotel 32|32, a 106 room property located in…

Online travel agencies or OTAs have firmly embedded themselves within the architecture of modern hospitality, and with good reason – millions of rooms are booked on these platforms every year. Ever…