Dynamic hotel pricing, also known as Revenue Management is the art of selling the right room to the right person at the right moment & at the right price. Running…

A front desk executive is the first person that a guest encounters upon check-in so he needs to be presentable and must display professional attitude in order to entice the…

Due to the internet and its residual effects of having information at one’s fingertips, today’s consumers do a lot of research and comparative studies before booking any hotels.…

Gen Y is the fastest growing demographic in most sectors and industries in today’s day and age. So who does Gen Y refer to? Gen Y, also known as…

World Tourism Day (WTD) this year will be populating the theme of community development. Tourism and Community are interconnected as community based tourism allows travelers to discover the new culture,…

Achieving the best marketing mix for a hotel has become a strategic art. With multiple channels like OTAs, GDS, Metasearch engines, Google AdWords, the hotel website and more, a hotel’…

World Tourism Day is globally celebrated on 27 September every year. Started by UNWTO General Assembly, Spain in 1979, the objective was to raise awareness among the international community about…

What if a guest walks up to your hotel reception and asks you to check him in for couple of hours? It may raise a lot of suspicions in your…

Gone are the days when all was strictly black or white, everything requires a shade of grey nowadays. Today’s business travellers do not believe in the notion of ‘not…

The soccer season might be over but I believe that hoteliers can learn and apply a few tactics from my favorite sport to enhance their room sales.Today’s savvy…