Artificial intelligence and Robots are one of the hottest trends in the hotel industry. Robots manning a check in counter, robotic butlers as a hotel’s concierge; the service aspect…

The rise of the internet restructured the very foundation of hospitality, transforming the way businesses operate and catapulting independent properties to the global stage. Today, the World Wide Web has…

In recent years technology and technological upgrades have been a big part of the hotel’s business plan. Hotels want to offer hi-speed wi-fi, tech-savvy rooms, check in kiosks, robotic…

Guest behavior and spending patterns are constantly fluctuating, but the past decade has witnessed a different scenario. There’s no doubt that the growth of technology within hospitality has played…

The World Travel Market, hospitality’s largest annual trade show, concluded last week and industry professionals from all sectors of the industry gathered to observe the latest market findings. 2016’…

At the pace in which technology is changing, it’s not only hard to know the new trends; you need to understand the lingo first. The latest ‘in thing’ in…

We’re drawing towards the end of what’s been another eventful year for hospitality, and especially independent hoteliers – small and mid-sized hotels around the world have firmly established themselves…

With Trump’s status as the next president of the United States of America confirmed, the possible ramifications on American hospitality are vague. A successful entrepreneur with a chain of…

The rise of millennial travelers has seen sweeping changes envelop hospitality. Guests today enjoy unprecedented levels of convenience – with almost everything they need available via their smartphone. The industry has…

Mobile technology is on its way to becoming an integral part of modern hospitality, and not just from the guest’s perspective. As we saw in our previous blog, the…