Today, guest behaviours and booking patterns are changing so rapidly that having a robust revenue management strategy is not a question of choice. It is imperative for hoteliers to follow…

Hotel technology is fast evolving and of late has become integral in the ever-changing hospitality industry landscape. Just as Artificial Intelligence is touted to be the future of customer…

Hotel management is indeed a tricky job and requires hoteliers to don multiple hats to take various decisions. Every guest is unique and has set expectations to be fulfilled. While…

(From Left to Right) Madhusudan Shekar, Evangelist at Amazon Internet Services; Sivaprasad Gangadharan, Senior VP Enterprise Business, Hotelogix; Premjeeth, GM Operations & Training, Bloom Rooms; Satish Gangappa, Corporate IT Manager,…

Real-time data is an invaluable tool that is often underutilized in the hospitality industry particularly in the case with small and mid-sized hotels. Hoteliers need to know the…

Are the daily operations for your hotel still done manually or via an on-premise system? Are guest requests uploaded in an Excel sheet or are they written down in…

With the entry and dominance of online travel agents (OTAs) hotel owners are interested in employing dynamic rate adjustments to maximize bookings and revenue. This is where revenue management comes…

Strategies and Solutions for Hotel Overbooking Nightmares More bookings is good business. Isn’t that right? Well, not always. Any hotelier’s greatest and unpleasant nightmare is the overbooking of…

As an hotelier, it is imperative for you to know your competitors’ hotels as well as you know your own. Off the top of your hat, you should know their…

It goes without saying that cloud technology has significantly shaken up almost every industry, and hospitality is no exception. Cloud technologies have opened a whole new way for hotels to…