Online Travel Agents (popularly known as OTAs) are third-party websites that act as repositories of hotels from where travelers can make hotel bookings. While it does sound like a super…

Millennials are the largest generational demographic today, in the US. With a population of 83 million, they have overtaken the Gen X and baby boomers. Wisdom recommends that employers across…

88% of buyers are influenced in their buying decision by reviews. (Source) Online hotel guest reviews are invaluable to hotels, today. And honestly, each of us would vouch for this.…

If there is one challenge that is common to all hoteliers across the globe, it would be the seasonality of the hotel business. Not everyday is a sunday, and not…

Trade shows are always fun, especially if you are exhibiting and not just visiting! ITB Asia 2018 has been no different. There is, of course, the thrill of meeting prospective…

Sample this – Hotel A has 50 rooms and is mainly dependent on room revenues to stay profitable. Reason – it has only one restaurant, and the management finds it difficult to…

Technology is no longer a luxury but a necessity in today’s changing hospitality landscape. Computing data is now more important than ever because of the weight of the data…

Once every few years, the world gets its hands on a piece of technology that really makes jaws drop. Of late this phenomenon has started to occur annually, keeping tech…

I’d recently come upon an article that discussed the classic service industry vs. Hospitality industry debate. And like most other things in life, I concluded that they are interconnected.…

Flexible pricing, open-pricing, demand-based pricing, roll pricing, time-based pricing or real-time pricing- Call it what you will. Today, dynamic room pricing is one of the most widely used Hotel revenue…