In 2026, hotel operations are defined by speed, security, and smarter revenue choices. Guests expect frictionless, contactless stays while regulators and payment networks demand stronger compliance. Hotelogix’s 2026 updates help hoteliers meet those expectations more securely, more compliantly, and without extra operational complexity.
In this article, we explain each new feature, why it matters, and how hotels can use it right away to reduce risk, increase direct revenue and improve guest satisfaction.
What’s New in Hotelogix for 2026: At a Glance
The 6 New Hotelogix Features for 2026
Here’s an overview of each feature and the practical benefits it brings to hoteliers and guests.
Fingerprint Authentication for User-Level Restriction
What it is: Biometric login using fingerprint authentication, linked directly to user roles and access permissions within the PMS.
Why it helps: As hotels rely more on digital systems, shared logins and weak passwords become silent operational risks. Whether it’s rate overrides, refunds, or report access, accountability matters more when teams are lean and systems are interconnected.
Biometric authentication offers a simple, non-intrusive way to ensure that access is both secure and traceable without slowing staff down.
Hotel impact: Hotels gain clearer audit trails, fewer internal discrepancies, and faster issue resolution. For busy front desks and night audits, this translates into smoother shifts, better control, and fewer “who changed this?” moments.
Saudi Arabia e-Invoicing Phase Standard and Simplified
What it is: Built-in support for Saudi Arabia’s ZATCA-compliant e-invoicing requirements, covering both standard and simplified invoice formats.
Why it helps: Regulatory compliance has become a daily operational reality for hotels operating in or billing into Saudi Arabia. Manual invoicing or external tools increase the risk of errors, rejected submissions, and delays, especially during peak periods.
By embedding e-invoicing directly into the PMS workflow, hotels can meet regulatory requirements without adding extra steps for their teams.
Hotel impact: Hotels reduce compliance risk, speed up billing, and eliminate the need for parallel invoicing processes. Finance teams spend less time correcting errors, while front desks can issue compliant invoices easily at checkout.
Paygate 3DS Payment Gateway Integration
What it is: Native integration with Paygate, supporting 3-D Secure authentication for online and card-not-present transactions.
Why it helps: As online bookings and advance deposits increase, hotels face greater fraud and chargeback risks. Industry data shows that 3DS authentication can reduce fraud-related chargebacks by up to 70%, making it one of the most effective ways to protect hotel revenue without complicating the guest journey.
Modern 3DS flows are designed to be smooth, especially on mobile, adding security only when required rather than at every step.
Hotel impact: Hotels handling international bookings or higher-value transactions experience fewer payment disputes, reduced refund losses, and improved confidence in taking advance payments, strengthening cash flow without increasing operational effort.
2C2P – Hosted Payment Gateway Integration
What it is: A hosted payment gateway integration with 2C2P, widely used across Southeast Asia, enabling hotels to accept local cards and digital wallets securely.
Why it helps: Payment friction is a silent conversion killer. Studies consistently show that bookings are 30% more likely to convert when guests see familiar, local payment options during checkout.
By supporting region-preferred payment methods and handling sensitive data through a hosted gateway, hotels reduce payment failures while also simplifying PCI compliance.
Hotel impact: Hotels catering to travellers from markets like Thailand, Malaysia, and Singapore see higher direct booking completion rates, fewer abandoned payments, and smoother reconciliation, especially valuable for properties targeting international leisure and business guests.
CIN Loyalty Integration
What it is: A two-way integration between Hotelogix and CIN Loyalty, syncing guest profiles, points, redemptions, and member rates directly within the PMS.
Why it helps: Repeat guests are one of the most reliable drivers of long-term revenue. Industry insights show that returning guests typically spend 20–40% more than first-time visitors, while acquiring a new guest can cost several times more than retaining an existing one.
By recognizing loyalty members automatically and applying benefits, hotels remove friction from the loyalty experience, making rewards feel real, not transactional.
Hotel impact: Hotels see stronger repeat booking behaviour, higher ancillary spend, and better engagement with direct channels, turning loyalty programs into a measurable revenue contributor rather than a marketing afterthought.
Day Use / Hourly Booking Updates in PMS
What it is: Enhanced support for creating and managing hourly or day-use bookings directly within the PMS.
Why it helps: Short-stay demand is no longer niche. Urban and airport-adjacent hotels are seeing significant growth in day-use and micro-stay bookings, driven by travelers needing flexible spaces for work, rest, or transit.
Traditional nightly inventory models struggle to capture this demand without operational complexity. Native hourly booking support solves that gap.
Hotel impact: Hotels can monetise daytime vacancies without disrupting overnight inventory, improving RevPAR, and creating new revenue streams, all while keeping housekeeping and availability management aligned in real time.
Why These New Features Matter in 2026
Guest expectations and regulatory complexity have both risen. Around 71–73% of travellers say they’re more likely to choose hotels offering self-service/contactless options, which makes secure digital tools essential rather than optional.
At the same time, regional tax rules (KSA e-invoicing), payment security (3DS), and local payment preferences (regional gateways) require a PMS that can accommodate compliance and integration quickly. Hotelogix’s 2026 updates move the PMS from “booking manager” to the hotel’s operational control room, coordinating compliance, payments, security, and loyalty in one place.
How These Features Strengthen Hotelogix as the Best PMS for 2026
These features work together to streamline operations, enhance guest experiences, and provide actionable insights, ensuring hotels are fully prepared to meet the demands of 2026 and beyond.
- Stronger security: Biometric fingerprint authentication ensures user-level access control and accountability.
- Better regional compliance: Built-in Saudi Arabia e-invoicing support helps hotels meet ZATCA requirements effortlessly.
- More payment flexibility: Integration with 2C2P and Paygate 3DS provides local payment options and reduces fraud risk.
- Improved guest retention: CIN Loyalty integration makes managing repeat guests and rewards effortless.
- More revenue streams: Day-use and hourly booking support allow hotels to monetize daytime inventory efficiently.
Together, these updates position Hotelogix as a future-ready PMS that helps hotels operate securely, comply with regulations, enhance guest experience, and maximize revenue.
“Hoteliers consistently praise Hotelogix for its intuitive interface, seamless OTA integrations, and the way it enhances operational efficiency, helping teams manage bookings, check-ins, and guest services more effectively.” — Hotelogix review summary, HotelTechReport.
FAQs
Q1- How does fingerprint authentication reduce operational risk?
A-Fingerprint authentication ensures secure, role-based access for staff, reducing errors and improving accountability.
Q2-How does 3DS payment integration reduce fraud?
A-3DS authentication can reduce card-not-present fraud by up to 70%, protecting hotels from chargebacks and payment disputes.
Q3-How does CIN Loyalty integration boost revenue?
A-By automating loyalty recognition and rewards, hotels encourage repeat bookings, with returning guests spending 20–40% more than first-time visitors.
Q4-What is the advantage of day-use or hourly booking support?
A-Hotels can monetize daytime vacancies, capture growing short-stay demand, and improve RevPAR without disrupting overnight inventory.
Q5-Are contactless and self-service options important for guests?
A-Yes, 71–73% of travelers prefer hotels offering self-service or contactless options, enhancing guest satisfaction and choice.
Q6-How quickly can I start taking day-use bookings?
A-If you already use Hotelogix, enabling hourly/half-day rate types and adjusting housekeeping windows is usually low effort.
Conclusion
These 2026 updates are designed to help hotels protect revenue, simplify compliance, and capture new booking opportunities. Implementing them lets hotels meet guest expectations, reduce risks, and boost revenue.
Curious how they can work for your property? Book a free trial today and see the impact firsthand.