PRABHASH BHATNAGAR

These days, we live in a tech-centric society. We are always looking for the next best way to utilize technology. Technology touches every aspect of our day-to-day…

In a cut-throat industry, what does a hotel chain require to remain viable? A strong SOP that assures exceptional customer service on-site, and at the absolute least, two…

During the last couple of years, every enterprise has understood the importance of comprehensive digitisation of their end-to-end processes. For them, it has become clear that conventional legacy…

It’s ubiquitous for most businesses to focus on acquiring new customers and build strategies to achieve the same for their growth. This is a great way to increase revenue…

We live in a digitally connected world. With the touch of a button, you can be “face-face” with friends and family worldwide. In many ways, digitization has made us…

Online reviews have changed the way businesses operate from stores to restaurants, to hotels. Almost every industry that provides a service needs to pay close attention to its online presence.…

What future hotel trends can we look forward to? That depends on the consumer’s needs and behaviours as time moves forward. As seen in 2020, cultural shifts can happen…

Going green seems to be on every business’s mind these days, with good reason. It seems every day new reports emerge about how unsustainable practices are fueling climate change…

Selling packages with special offers is an excellent strategy to drive occupancy and RevPAR. When you successfully sell carefully bundled packages, you achieve two important things – enhanced guest experience and…

It gets hard to keep up with the ongoing trends and altering technological developments. This is where we get to witness the basic economic process which is about increasing demand…