PRABHASH BHATNAGAR

The Internet has changed the world. A lot. Consumers no longer bow and scrape to companies. Now, it’s the other way around, which is pretty much how it should…

Social media is one of the most effective marketing platforms for the hospitality industry, and for businesses in general. Though some might still be adamant that social media marketing is…

The Harvard Review claims that customers who had great experiences in the past with a company will spend 140% more compared to people who had poor experiences. Clearly, there is…

According to a study conducted by PGAV Destinations in 2011, 78% of millennial travelers are looking for new experiences when they are traveling, which is a much higher figure than…

This infographic is a snapshot of our upcoming ebook entitled How Can Your Hotel  Attract More Guests? It contains important statistics and facts for you to consider when marketing your…

Cloud based SaaS companies have levelled the playing field, particularly for small and mid-sized hoteliers who have been unable to access modern management technology due to financial barriers and more.…

When it comes to distributing room inventory online, independent hotels have typically struggled when compared to larger branded properties. Some of these challenges, such as lack of online knowledge and…

According to Global Hospitality Insights 2015 by Ernst & Young, new advances in technology continue to alter the relationship between hotels and guests. User-friendly and powerful smartphones and tablets are…

Checking in to a hotel room, I realize how  pleasant I feel when the staff greets me with a smile and assists me with my luggage and processes right from…

The hotel industry has evolved from mere spreadsheets to new-age technology that runs hotel functions smoothly, decreasing dependency on human resources. A few decades ago, if someone had to make…