PRABHASH BHATNAGAR

Hotel operation runs without breaks – 24 hours every day for seven days. Maintaining the load of check-ins and check-outs, catering to different kinds of guests and optimizing occupancy are some…

In the recent past, hotels have shifted focus to acquiring more reservations while pocketing the highest profits. By 2023, it is predicted that over 700 million people will be booking…

The easiest way to grow your revenue while delivering an unforgettable guest experience is by employing a powerful hotel property management system(PMS). These systems help in streamlining operations by…

Most new business owners struggle with placing their business online. If you are also facing this challenge, social media could be your strongest resort. Latest figures from a study revealed…

Whether it is browsing through the hotel’s website for more information, checking out reviews on OTAs and social media, or exploring exclusive deals, your guests are getting smarter and…

Creating the right marketing strategy for your hotel has become a meticulous task. Guest experience is becoming more personalized and customized, especially post-COVID. Even the slightest mistake can lead to…

A recent survey conducted by Oliver Wyman found that cleanliness was the most important factor (after price) that impacted the decision to stay at a hotel. While “clean” may be…

Seasonality is unavoidable and affects the travel and tourism industry more than it does any other economic sector. Irrespective of the size or the location, the most common problem that…

Insta-perfect moments and personalized experiences are now the buzzwords in the travel industry. Over the last few years, travelling has become an increasingly “seamless” experience. Just as hospitality gurus aced…

2021 ushered in a new decade. Hotels in this decade appeal to customers differently. But some things never change – like the importance of customer service and facilities. Guests these days…