PRABHASH BHATNAGAR

Even in the 21st-century, some hotels are relying on pen-and-paper, excel, or legacy software. These methods are inadequate in the long run. Legacy hotel management software has limited capabilities and…

As part of the order of running a hotel, most hotel owners conduct nightly audits on their day’s business to ensure that all accounts are reconciled, pending folios generated,…

We live in an evolving world, constantly upgrading itself to thrive in the challenging environments it finds itself in. If you are a hotelier or a hotel business owner who…

What drives customer retention strategies in hotels is the first question we need to ask. To answer this question, it is important to first understand that not all guests who…

With the uncertainties brought in by the pandemic, travel has been on a decline, but experts say that the pent-up demand would slowly unravel and soon the hospitality industry will…

Journeys to destinations around the world have been on everyone’s list, travellers, and vacationers alike. And while packing bags to commence a trip, guided by one’s whim may…

Revenue management is the most critical aspect of running a profitable hotel business. Using the data available hoteliers can find ways to analyse solutions to what may seem like complicated…

A hotel reservation system is practically essential at any property, regardless of size or location. When you have the right hotel reservation system in place, it can increase both your…

Customer service in hotels is arguably one of the most important considerations that guests make before booking a room. While quality hotel customer service can be a huge boon for…

To thrive in the unpredictable business environment is no mean feat. The dynamic nature of things makes it imperative for entrepreneurs to keep a constant check on their performance and…