small hotels

A PMS (property management system) is an important tool hotel owners can use to their advantage to keep their hotel operations running smoothly, keep their staff in the know, and…

Revenue management is critical for all hotels. However, small hotels face significant challenges here. Many factors affect a hotel’s ability to accurately manage revenue, from the budget for additional…

Continuously developing marketing tactics should be an ongoing task in the hospitality industry. Normally, your marketing strategy creates opportunities to connect with your audience by creating content that resonates with…

Have you ever heard the term “guest inclusivity” in the hospitality industry? Lately, it’s been generating a lot of buzz, forcing the corporate portion of the hotel industry to…

The term “digital nomads” has been used for a couple of decades at this point. It originally applied to those who chose to work for themselves via digital technology. Today,…

To say that 2020 was a rough year for hospitality businesses is a massive understatement. It was a time of incredible upheaval, and it didn’t end when 2021 was…

Call them independent or small hotels, they are one of the most important stakeholders of the larger hotel industry ecosystem. Out of over 54,200 hotels in the United States,…

Gone are the days when a hotel’s PMS was considered vital only for operational reasons, i.e. to manage room inventory, housekeeping, various points of sale and more such…

We all know that there is only one boss in the hospitality industry – the guest, who has the power to take away business from you by spending elsewhere. It only…

Communicating with guests is the first step to establishing a smooth path towards a good and memorable guest experience. Today, almost every reservation happens online. The guest makes his choice…