millennial travelers

“Your most unhappy customers are your greatest source of learning”. – Bill Gates. For obvious reasons a hotel doesn’t want any unhappy guests; so a hotel manager has to focus…

What is the big hype about the millennial travellers, why does every industry including the hospitality industry give so much time to the millennial generation? Well for one thing, globally,…

Guest behavior and spending patterns are constantly fluctuating, but the past decade has witnessed a different scenario. There’s no doubt that the growth of technology within hospitality has played…