Improve Guest Experience

4 posts
client experience
members

How does your hotel’s customer service training affect customer experience?

Shweta Mirani
Shweta Mirani
If you are a property owner in the tourism and hospitality sector, a simple formula that you can employ to have a successful business is – people buy from people. The…
hotel automation
members

Personalizing the guest experience – Will robots make an impact?

shivam.arora@hotelogix.com
shivam.arora@hotelogix.com
Artificial intelligence and Robots are one of the hottest trends in the hotel industry. Robots manning a check in counter, robotic butlers as a hotel’s concierge; the service aspect…
Boost Occupancy PMS
members

How the Modern Cloud PMS Can Enhance Your Guests’ Experience

Prabhash Bhatnagar
Prabhash Bhatnagar
The financial benefits of implementing a property management system (PMS) are now widely accepted, as hoteliers around the world are discovering the value of software-enabled automation and organization. The improved…
Attract Guests Hotel
members

Attracting Guests in 2016: What You Need to Know to Improve Your Hotel's Online Reputation

Prabhash Bhatnagar
Prabhash Bhatnagar
Building a hotel’s reputation can be a long process that involves years of exemplary service and painstaking work. Even after creating a successful hospitality brand, maintaining the brand’s…