Improve Guest Experience

4 posts
client experience
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How does your hotel’s customer service training affect customer experience?

PRABHASH BHATNAGAR
If you are a property owner in the tourism and hospitality sector, a simple formula that you can employ to have a successful business is – people buy from people. The…
hotel automation
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Personalizing the guest experience – Will robots make an impact?

PRABHASH BHATNAGAR
Artificial intelligence and Robots are one of the hottest trends in the hotel industry. Robots manning a check in counter, robotic butlers as a hotel’s concierge; the service aspect…
Boost Occupancy PMS
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How the Modern Cloud PMS Can Enhance Your Guests’ Experience

Prabhash Bhatnagar
Prabhash Bhatnagar
The financial benefits of implementing a property management system (PMS) are now widely accepted, as hoteliers around the world are discovering the value of software-enabled automation and organization. The improved…
Attract Guests Hotel
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Attracting Guests in 2016: What You Need to Know to Improve Your Hotel's Online Reputation

Prabhash Bhatnagar
Prabhash Bhatnagar
Building a hotel’s reputation can be a long process that involves years of exemplary service and painstaking work. Even after creating a successful hospitality brand, maintaining the brand’s…