hotels

When you’re shopping for products or services, the reputation of a business is important to you. You’re probably more likely to pick a product from a reputable company…

According to Global Hospitality Insights 2015 by Ernst & Young, new advances in technology continue to alter the relationship between hotels and guests. User-friendly and powerful smartphones and tablets are…

The hotel industry has evolved from mere spreadsheets to new-age technology that runs hotel functions smoothly, decreasing dependency on human resources. A few decades ago, if someone had to make…

With more and more hotels entering into the industry, the competition is getting tougher by the day and hotels are struggling to differentiate themselves. Like I mentioned in my previous…

In my previous blog on ‘the evolution of travelers’, I spoke about how travelers have progressed over the last few decades. From being solely dependent on traditional travel agents, and…

Online Reputation Management has become one of the most important tasks for hoteliers. Simply having a website, Facebook page or other social networking handles only guarantee an online presence but…

Hotels have a very dynamic supply and demand cycle. To be able to gain maximum revenue from the limited room inventory, the decision to sell the right room at the…

A hotel’s challenge is to sell its inventory at the highest rate possible, with high levels of guest satisfaction; which should guarantee short and long-term profits. In other terms,…

Internet theft is a common misdemeanour in this technological era, especially since so much of an individual’s data is readily available online. Nowadays, individuals enjoy the luxury of booking…

Staff turnover is common in industries but it is more common in the hospitality and aviation industries. As per a study conducted by American Hotel & Motel Association, average turnover…