hotel service
6 posts
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Hotel Service – Become a Guide for Your Guests
The hotel industry is more competitive today than ever before. You’re increasingly competing for the attention of the same guests as every other hotel in the area. Finding ways…
bain & co
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Why and how can hotels focus on retaining guests?
Did you know? Attracting new guests will cost your hotel 5 times more than keeping an existing one. Research reveals that cost of keeping an existing guest is 10% of…
Guest experience
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10 Things That Make Good Hotel Service Great!
Italian-American writer and actor Vanna Bonta once said “There is no hospitality like understanding.”
When it comes to guest service in the hospitality industry, this statement holds especially true. The…
Employee Motivation
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The Power of the Perfect Hotel Team
For hoteliers, critical decisions are not just about choosing the right property management system but also about assembling the right team that can make a world of difference to how…
cloud pms
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Hotel Shuttle Services Sway Hotel Guests in Their Favor!
Making certain that your hotel guests have a pleasant guest experience even before they enter the hotel premises, is a great way to make certain they are in high spirits…
easy pms
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Ways to Provide Better Customer Service for Your Hotel
Think of customer retention like a beautiful garden. Fail to water and fertilize the flowers and veggies in your garden, and you’ll soon find the only way to keep…