Hotel Guest Satisfaction

3 posts
better customer satisfaction
members

Explained: How your hotel’s online reputation management influences customer retention

Manu Sharma
Manu Sharma
Sample this – Patrick wants to book two nights at a luxury hotel and starts his online research by looking at a couple of options. He somehow happens to see your…
enhance guest experience hotels
members

[Infographic] 5 Simple Ways To Delight Your Hotel Guests

Prabhash Bhatnagar
Prabhash Bhatnagar
Improving guest experience in hotels is one of the most effective (yet least explored) ways of building your business. When done right, hotel customer satisfaction goes a long way in…
Guest Well-Being
members

Caring for your Hotel Guests' Well-Being

Debiprasad Sarangi
Debiprasad Sarangi
Tailoring hotel services to care for the guest’s well-being is becoming increasingly important as guests become more health conscious. From the food they eat to the sheets they sleep…