Guest Satisfaction
14 posts
enhancing guest experience
members
Hotels Should Focus on ROE instead of ROI
Every hotelier knows what ROI (Return on Investment) can be expected before deciding on any investment. Hoteliers now need to spend a considerable amount of time and money in increasing…
Brazil hotels
members
Make your Hotel a Football Fan's Paradise
With a huge influx of tourists primed to visit the country, Brazil is preparing to make this a summer all football fans will want to be a part of. Approximately…
Best Practices
members
A Day in the Life of a Hotelier
Staying in a glamorous hotel room, frequenting room service and relaxing with all of the offered amenities may be tranquil for the guest, but ensuring this experience is as restorative…
Best Practices
members
Loyalty Pays: Benefits for Hotels Offering Loyalty Programs
Everyone likes to be recognized for their actions every now and then, whether it’s in the workplace, at home or from companies you frequently patronize. Businesses have taken note…