Fernando oliviera
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Key Takeaways from our Webinar: How Hotels can Maximize Reviews on TripAdvisor
Our recent webinar on maximizing reviews on TripAdvisor brought together a lot of hoteliers and professionals from the hospitality industry. It was clearly a topic that interested all kinds of…
bain & co
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Why and how can hotels focus on retaining guests?
Did you know? Attracting new guests will cost your hotel 5 times more than keeping an existing one. Research reveals that cost of keeping an existing guest is 10% of…
gallup
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During the stay: How to create an emotional connect with your guest?
In the earlier blog, I shared tips on how to engage with guests as soon as they arrive. What happens after the guests have arrived? Does your hotel create an…
appatrip
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Does your Hotel have Enough Reviews to get you Views?
Hotel Review sites ( especially TripAdvisor) have redefined the way travelers book their accommodation. Reviews on a hotel are one of the primary factors that travelers today consider before booking their…
hotelogix
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The Importance of TripAdvisor Reviews for an Independent Hotel
As a small independent hotel, reviews are an increasingly important part of the customer journey for my guests ~ nearly all of whom find us online because we have no front…
business travelers
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Make the Right Impression as soon as Your Guest Arrives
When guests arrive, most hotels simply guide them to the front desk for check-in and then escort them to their room. Have you ever thought what can make your…
aditya sanghi
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Interested in Maximizing your Hotel’s Reviews?
In the ever-competitive hotel industry, online reputation and reviews play a major role in influencing travelers. The higher the quality and quantity of the reviews, the higher the chances…
atg global consumer trend
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How can hotels use technology for better guest experience?
In the previous blog, I shared tips on how hotels can engage with their guests prior to their arrival to provide a great experience and build a long-term relationship.…
gallup
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They came, they saw, they booked: Did your hotel hook them?
In the previous blog, we spoke about how technology helps in attracting and acquiring guests; a unified distribution system helps hotels enhance their visibility and booking engine allows travelers to…
booking engine
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How technology helps hotels attract and acquire more guests
The earlier blogs focused on Google’s first two stages of the travel; dreaming and researching. These are the stages where your travelers have heard about a destination and are…