Running a hospitality business is a rewarding experience, but like any business, it comes with certain operational costs. Though unavoidable, these can be incentivised to bring efficiency and long-term returns.…

Even in the 21st-century, some hotels are relying on pen-and-paper, excel, or legacy software. These methods are inadequate in the long run. Legacy hotel management software has limited capabilities and…

As part of the order of running a hotel, most hotel owners conduct nightly audits on their day’s business to ensure that all accounts are reconciled, pending folios generated,…

Are you ready to take the competition head-on when the market opens in the imminent post-COVID era? Do you have a strong strategy in place to fight for your share…

We live in an evolving world, constantly upgrading itself to thrive in the challenging environments it finds itself in. If you are a hotelier or a hotel business owner who…

As a decision-maker for your hotel group, you are accountable to measure how quickly you get to see an impressive return on investment in a Hotel PMS as it impacts…

What drives customer retention strategies in hotels is the first question we need to ask. To answer this question, it is important to first understand that not all guests who…

With the uncertainties brought in by the pandemic, travel has been on a decline, but experts say that the pent-up demand would slowly unravel and soon the hospitality industry will…

If you are one of those hoteliers finding it a little challenging to manage end-to-end operations at your chain or group of properties, then you just have landed on the…

Before we start talking about chain hotels, let’s first understand what centralized management is? As the term suggests, it is all about managing organizational operations from a central location/…