The experience your guests enjoy will play a central role in the success (or lack thereof) that your hotel experiences. However, too many hotel owners and managers assume that the…

The world of hospitality sales has become increasingly competitive. That means it is harder than ever to meet your revenue goals. Not only must you contend with competitors, but other…

As a hotel owner or manager, you spend a lot of time focusing on ensuring that your hotel makes the right impression on new guests. You clean the windows and…

Closing out your day in a hotel is a complicated process. It’s even more difficult because, unlike many retail outlets and other businesses, there is no natural break during…

Tracking performance across your hotel, as well as within specific areas, is critical. Without performance-related information, you have no way to determine how well (or poorly) you’re performing in…

Technology is changing the way we train, analyze, optimize, integrate, and manage businesses throughout the corporate world. One of the most significant trends of 2021/2022 has been the ability…

Hotels across the globe are still reeling under the lingering effects of multiple lockdowns and travel restrictions. They have to deal with dwindling revenues due to loss of business and…

The importance of an online travel agency (OTA) should never be underestimated in the hospitality industry. These provide one of the most convenient ways for consumers to view and compare…

The importance of inventory management in the hospitality industry should never be understated. This is one of the most effective ways to maximize your organization’s revenue. However, you must…

Using revenue management data science is crucial, especially during the pandemic period. Previous hotel revenue management strategies can no longer be used as a guideline as the travel industry’s…